The convenient service process of New Taipei City saves 603 days.

The convenient service process of New Taipei City saves 603 days.

(Taiwan Business Daily News) New Taipei City awarded the people's Application process Reengineering "Excellence Award" on the 29th to encourage outstanding institutions such as the Social Bureau, the Lands Bureau, the Civil Affairs Bureau, the Information Center, and the Zhonghe District Office, which have greatly simplified the service process and benefited the public the most.

Since its upgrading, the New North Municipal Government has specially set up a "Conference on improving the quality of the people's Application process." over the past three years, a total of 35 meetings have been held, more than 100 processes have been reviewed, and 128 advanced achievements have been completed so far. shorten the total number of days for people to apply for cases as high as 603 days.

These convenient services, including cross-district services, transcripts of certificate of exemption from inspection for people applying for cases, inter-agency notification of changes in household registration information, cross-county / city household administration / land / finance and taxation services, leisurely travel card payment of small fees, etc., have been highly affirmed and satisfied by the public. With the inter-agency cooperation and continuous progress of various bureaus of the municipal government, these services have fully implemented the "coordination" and "execution" advocated by Mayor Zhu.

The award-winning institutions put forward many innovative proposals at the intensive meeting in 102. these include the Social Bureau, which has the largest number of documents that the public should prepare, the Lands Bureau, which has the largest number of beneficiaries, the Civil Affairs Bureau, which provides the largest number of inter-agency integration services, the information center that has completed the largest number of convenience service projects through cloud technology, and Zhonghe District Office, which has taken the initiative to simplify the largest number of convenience service items.

Chairman Wu Zhaoming, who is responsible for promoting the city's process-intensive business, said that in order to create a government that meets the needs of the people, New Taipei City will continue to use science and technology and innovative thinking to improve the efficiency and quality of serving the people. we will continue to review various municipal service processes to provide better and more convenient services to the public.